Shipping Policy

Shipping Information

Amaboxly ships authentic designer handbags worldwide from Malaysia. We offer reliable shipping to Asia, the Middle East, Europe, Oceania, and beyond.

Processing Time

• Ready Stock Malaysia: Orders ship within 1–3 business days from Kuala Lumpur.
• Ready Stock USA: Orders ship within 2–5 business days from our US partner warehouse.
• Pre-Order items: Lead times vary by brand and are displayed on the product page.

Shipping Methods & Delivery Times

• Malaysia: Pos Laju (1–3 business days) or Lalamove (same-day in Klang Valley).
• Singapore, Brunei, Thailand: DHL Express (3–5 business days).
• Indonesia, Philippines, Vietnam: DHL Express (4–7 business days).
• Middle East (UAE, Saudi Arabia, Kuwait, Qatar): DHL Express (5–8 business days).
• Australia, New Zealand, Japan, South Korea, Hong Kong: DHL Express (5–10 business days).
• Europe, Africa, Americas: DHL Express (7–14 business days).

Shipping Fees

Shipping fees are calculated at checkout based on destination, weight, and dimensions. International orders above RM 1,500 often qualify for free or discounted shipping — check product page or contact us for current promotions.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the sole responsibility of the buyer and are not included in our prices or shipping fees. We declare the accurate item value on customs forms as required by law.

Order Tracking

Once your order ships, you will receive a tracking number via email and WhatsApp. Track your parcel directly on the carrier’s website (Pos Laju, DHL, etc.).

Lost or Delayed Shipments

If your parcel appears lost or significantly delayed beyond estimated delivery time, contact us immediately at [email protected] or via WhatsApp at +1 (603) 440-9886. We work directly with carriers to resolve issues.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for parcels returned or lost due to incorrect addresses provided by the customer. Re-shipping fees may apply if correction is needed after dispatch.

Questions?

For shipping questions, contact us:

• Email: [email protected]
• WhatsApp: +1 (603) 440-9886
• Contact form: Contact Page

Last updated: April 2026