Shop from USA to Canada: A Practical Amaboxly Guide

You can shop from the USA to Canada with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. This guide covers what each route costs, how long it takes and what Canadian customs expects from you.

What a delivered price to Canada includes

A delivered price has three pieces: the item, the shipping, and whatever Canada charges at import.

Shop prices can be shown in Canadian dollars as an estimate. We charge in ringgit at checkout and your bank converts, so the CAD amount on your statement can differ slightly.

For forwarding, Canada is one of 17 destinations on a benchmark-based rate: a published competitor benchmark minus US$0.10 per billable kg. The figure for your parcel comes in your quote, with door delivery, import or clearance charges and any services confirmed separately.

Canadian duties and taxes sit outside all of these numbers. They are set by Canada, paid by the buyer, and not included in our prices or delivery fees.

Three ways to shop from the USA to Canada

Order from the Amaboxly shop

If the item is already listed on amaboxly.com, use the product page and shop checkout. Each page shows the category: Pre-Order items are bought from the US store after you order, and Ready Stock USA items are already held at our US location.

Ask us to buy it for you

Some US stores reject a Canadian card or a non-US billing address. Open My Account, Forwarding, choose "Buy for me", and send the exact product URL, product name, size, colour, quantity, store price and a cart screenshot. If checkout failed, add the error message; our guide to declined US store payments explains what we check.

We review availability and eligibility, send a payment request, then place and pay for the order once you have paid. Retailer acceptance and stock are never guaranteed. The fee is shown on the Buy for me page and in your payment request.

Buy it yourself and forward it

Choose "I bought something" in your Forwarding account and get the complete receiving address and suite details before you check out. Never ship to an incomplete address; our US forwarding address checkout checklist covers the details.

After buying, keep the receipt and retailer tracking number, then declare the parcel with accurate contents and paid value. You review a quote based on measured weight and dimensions before authorizing shipment.

Checks to make before you pay a US store

Get a Canada-specific quote before buying or shipping. A listed country does not mean every item, carrier route or postcode is accepted, as our worldwide forwarding page explains.

Ask first about batteries, power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household goods. These need extra review, and prohibited items can be held and disposed of.

Check the box size as well as the weight, because billed weight is the higher of actual and dimensional weight. Take a parka in a 20 x 14 x 10 inch box: 20 x 14 x 10 = 2,800, divided by 166 = 16.87 lb, times 0.4536 = 7.65 kg. If it weighs 3 kg on the scale, it is billed at 7.65 kg.

We do not sell freight insurance, and forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk.

Timing, deposit and balance for Canadian orders

Pre-Order and Ready Stock USA items are estimated at about 30 days from the order date. Pre-orders are usually bought within 1 to 3 business days, with a first update within 3 to 5 business days. Peak seasons, US store delays and customs inspections can add a few days, so treat the checkout date as an estimate.

Pre-Order items offer a 50% deposit. Choose the colour, select "Pay 50% deposit" and add to bag; the cart shows what you pay today and the balance due later. Ready Stock items are paid in full.

Canadian orders ship straight from our New Hampshire hub, so the balance is paid before the item leaves the USA. The payment link arrives by email and WhatsApp, and you can pay without logging in. The item then ships by FedEx, and international parcels are usually in transit 1 to 5 working days after dispatch.

For forwarded parcels, confirm departure, arrival and local delivery timing with us on WhatsApp at +1 (603) 440-9886.

Customs and the CBSA

Imports into Canada are handled by the Canada Border Services Agency (CBSA). In general, customs looks at the declared value, the item description and the receipt, and the buyer pays any duty or tax that applies.

We declare the accurate item value on customs forms for shop orders. For forwarded parcels, your own declaration and receipt must be accurate too, and our tracking and declaration guide shows what to record. Rules and amounts change, so check the CBSA’s current guidance for your item before you order.

Returns, cancellations and sold-out items

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition and carry a 10% restocking fee on the total paid for the order, and the cost of shipping it back to the seller is deducted from your refund. Contact us before sending anything back; the full terms are on our refunds and returns page.

You can cancel a Pre-Order or Ready Stock USA item any time before delivery, less a 10% processing fee and non-refundable payment gateway fees. If the US store sells out before we secure your item, we refund everything paid for it, deposit included.

For forwarded purchases, a return to the US seller costs a per-package handling fee plus the return label, which you pay for and supply as a PDF or JPG. A Buy for me request is free to cancel while it is Submitted or Information needed; once the item is bought, the charge is USD 35 per checkout.