Shop from USA to Colombia: A Practical Amaboxly Guide

You can shop from USA to Colombia with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. Each route has its own costs and timing, and Colombian import charges are separate from all of them. This guide starts with the money, since that is usually the first question.

What a delivered price in Colombia is made of

Prices on amaboxly.com can be shown in Colombian pesos (COP) as an estimate. We charge in ringgit at checkout and your bank converts, so the amount on your statement can differ slightly. Card payments work from Colombia.

Forwarding freight to Colombia uses our standard worldwide rate, which is twice the Malaysia rate per kg. For 1 kg that is USD 36.00 x 2 = USD 72.00. For 10 kg it is USD 11.50 x 2 = USD 23.00 per kg, and 10 kg x USD 23.00 = USD 230.00. Rates are reviewed and may change, and parcels over 30 kg need a quote.

Billed weight is the higher of actual and dimensional weight, with a 1 kg minimum per box. Take a boot box of 14 x 10 x 5 inches: 700 / 166 = 4.22 lb, and 4.22 x 0.4536 = 1.91 kg. If the scale says 1.6 kg, the box is billed on 1.91 kg, which falls in the 2 kg tier. Door delivery in Colombia and any services are confirmed separately in your quote. The calculator on our shipping fees page estimates Malaysia routes only, so ask us for a Colombia figure.

Three ways to shop from USA to Colombia

An item already in our shop

If the item is listed in the Amaboxly shop, use the product page and shop checkout. Each product page shows its category: Pre-Order, Ready Stock USA or Ready Stock Malaysia. The shop’s price, delivery quote and returns policy apply, and parcels to Colombia travel by FedEx.

Buy for me

When a US store rejects your Colombian card or billing address, open My Account, Forwarding, and choose "Buy for me". Send the exact product link, product name, size, colour, quantity, store price, a cart screenshot and any promo details. We review availability and eligibility, then place the order after you pay the payment request. Retailer acceptance and stock are never guaranteed. Details are on the Buy for me page.

A parcel you bought yourself

If your card works at the US store, buy the item yourself and pay no Amaboxly purchase fee. Open My Account, Forwarding, choose "I bought something" and get the complete receiving address and suite before checkout. Keep the receipt and retailer tracking number, declare the parcel with accurate contents and paid value, then review the quote before authorizing shipment. Our worldwide parcel forwarding page explains the service.

Checks to make before you pay a US store

Routes outside Malaysia need a destination-specific quote before buying or shipping. A listed country does not mean every item, carrier route or postcode is accepted. Send your Colombian city and postcode with the product link through WhatsApp or our contact page first.

Some goods need extra review: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items. Prohibited items can be held and disposed of.

We do not sell freight insurance, and forwarding terms give no loss or damage cover. Glass, ceramics and liquids travel at your risk, though you can arrange cover elsewhere.

Deposit, balance and timing from the New Hampshire hub

Pre-Order items can be paid with a 50% deposit. On the product page choose the colour, choose "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Orders for Colombia ship straight from our New Hampshire hub, so the balance is paid before the item ships from the USA. The payment link arrives by email and WhatsApp. You can pay without logging in, or from My Account, Orders, Pay.

Pre-Order and Ready Stock USA items take about 30 days from the order date. We usually buy pre-orders within 1 to 3 business days, and you get a WhatsApp at each status: Bought, In transit, Arrived, Delivered. Peak seasons, US store delays and customs inspections can add a few days, so treat the checkout date as an estimate. For forwarded parcels, confirm departure, arrival and local delivery timing with us in the quote.

DIAN and Colombian import charges

DIAN is Colombia’s customs authority. Duties, taxes and clearance charges on your parcel are set in Colombia and are your responsibility as the buyer. They are not included in our prices or delivery fees.

We declare the accurate item value on customs forms. For forwarded parcels, your declaration and receipt must match what is in the box, with a clear description and the paid value. Check DIAN’s current guidance for your type of goods before you order.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition and carry a 10% restocking fee on the total paid for the order, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. Full terms are on our refund and returns page.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery, with a 10% processing fee deducted and gateway fees not refunded. A Buy for me request is free to cancel while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout. Returning a forwarded parcel to the US seller costs a per-package handling fee plus a return label you supply as a PDF or JPG.