Shop from USA to Germany: A Practical Amaboxly Guide

To shop from USA to Germany with Amaboxly, you pick one of three routes: order an item already listed in our shop, ask us to buy it for you, or buy it yourself and forward the parcel. Each route is priced differently, and German Customs (Zoll) decides any import charges on arrival. This guide covers cost, payment, timing and returns for shoppers in Germany.

What a delivered price to Germany is made of

For an item in the Amaboxly shop, you pay the shop price plus delivery. Delivery to Germany is a live quote per item, shown at checkout before you pay. Prices can be displayed in EUR as an estimate. We charge in ringgit and your bank converts, so the final amount can differ slightly.

For Buy for me and forwarded parcels, the pieces are the US store price, air freight, and any door delivery, import or clearance charges, which are confirmed separately in your quote. Buy for me adds a small assisted-purchase fee per checkout, shown on the Buy for me page and in your payment request.

Germany uses our standard worldwide air freight rate, which is twice the Malaysia rate card on the shipping fees page. Two examples:

• 1 kg: USD 36.00 x 2 = USD 72.00
• 10 kg: USD 11.50 per kg x 2 = USD 23.00 per kg, x 10 kg = USD 230.00

Billed weight is the higher of actual weight and dimensional weight (length x width x height in inches, divided by 166, gives pounds; multiply by 0.4536 for kg). The minimum is 1 kg per box, and parcels over 30 kg need a quote. The calculator on that page estimates Malaysia forwarding only, so ask us for a Germany quote.

Three ways to shop from the USA to Germany

Buy for me requests go through your Forwarding account (My Account, Forwarding, "Buy for me"). Send the exact product URL, product name, size, colour, quantity, store price, a screenshot and any promotion details. Retailer acceptance and stock are never guaranteed. The Buy for me page has the details.

If you buy it yourself, choose "I bought something" and get the complete receiving address and suite before checkout. Keep the receipt and tracking number, declare the parcel with accurate contents and paid value, then review the quote before authorizing shipment. Our worldwide parcel forwarding page explains each step.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed New Hampshire receiving address. It does not remove German import duties or taxes.

Deposit, balance and timing from the New Hampshire hub

Pre-Order items can be paid with a 50% deposit. On the product page, choose the colour, select "Pay 50% deposit" and add to bag. Checkout shows what you pay today and the balance due later. Ready Stock items are paid in full.

Orders for Europe ship straight from our New Hampshire hub, so the balance is paid before the item ships from the USA. The payment link arrives by email and WhatsApp, and the item ships once the balance is paid.

Pre-Order items are usually bought within 1 to 3 business days, with estimated delivery 30 calendar days from the order date. Ready Stock USA items also take about 30 days. These dates are estimates, and peak seasons, US store delays or customs inspections can add a few days. Shop parcels to Germany travel by FedEx, and you get a WhatsApp at each status: Bought, In transit, Arrived and Delivered.

For forwarded parcels, treat about 30 days as a planning estimate and confirm departure, arrival and local delivery timing with us.

German Customs (Zoll) and import charges

Customs duties and taxes are set by Germany, are the buyer’s responsibility and are not included in our prices or delivery fees. We declare the accurate item value on customs forms. For forwarded parcels, you must give us an accurate declaration and receipt.

In general, German Customs (Zoll) works from the declared value and item description, and the buyer pays any duty or tax due. Keep your receipt in case you are asked what you paid. We do not publish German thresholds or rates, so check Zoll’s current guidance for your item type before you order.

Checks before you buy

• Some items need extra review first: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items.
• Get a Germany-specific quote before buying or shipping. A listed country does not mean every item, carrier route or postcode is accepted.
• US sizes differ from EU sizes. Check the retailer’s size chart, because a change-of-mind return costs money.
• For electronics, confirm plug type and voltage on the retailer’s product page. Our US electronics pre-purchase checklist lists what to verify.
• We do not sell freight insurance. Glass, ceramics and liquids travel at your risk.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee on the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Report damage immediately on receipt, with photos of the item and packaging. Contact us with your order number and reason before sending anything back. Full terms are on the refund and returns page.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery. A 10% processing fee is deducted and payment gateway fees are not refunded.

A Buy for me request can be cancelled free while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout. To return a forwarded parcel to the US seller, you pay a per-package handling fee plus the return label, which must be a PDF or JPG.