Shop from USA to Netherlands: A Practical Amaboxly Guide

You can shop from the USA to the Netherlands with Amaboxly in three ways: order an item listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. This guide covers the checks to make first, the pieces of a delivered price, timing, and what Dutch Customs (Douane) looks at.

Checks to make before you pay a US store

Every route outside Malaysia needs a destination-specific quote before you buy or ship. Serving the Netherlands does not mean every item, carrier route or postcode is accepted. Send the product link and your Dutch postcode on WhatsApp at +1 (603) 440-9886, and a real person replies within Malaysian business hours.

Some goods need extra review before purchase: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items. We do not sell freight insurance and forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk.

If you plan to check out at the US store yourself, get the complete receiving address and suite details from your Forwarding account first. Never ship to an incomplete address. Our US forwarding address checkout checklist covers the fields to confirm.

Three ways to shop from the USA to the Netherlands

For Buy for me, open My Account, Forwarding, and choose "Buy for me". Send the exact US product URL, product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. Retailer acceptance and stock are never guaranteed, and a promo code is not assumed valid until the retailer confirms it. The Buy for me page shows the current fee.

For a parcel you bought yourself, choose "I bought something", keep your receipt and retailer tracking number, then declare the parcel with accurate contents and paid value. You review the quote before authorizing shipment. Our worldwide parcel forwarding page explains each step.

The pieces of a delivered price in euros

Prices on amaboxly.com can be shown in EUR as an estimate. We charge in ringgit at checkout and your bank converts, so the final euro amount can differ slightly. Card payments work from the Netherlands.

A shop order has three cost pieces: the item price, a live shipping quote per item shown at checkout before you pay, and any Dutch import duty or tax, which is not included in our prices or delivery fees.

Forwarding and Buy for me freight is charged on billed weight, the higher of actual and dimensional weight. Dimensional weight is length x width x height in inches, divided by 166 for pounds, then multiplied by 0.4536 for kilograms. A shoe box of 14 x 10 x 5 inches gives 700 / 166 = 4.22 lb, about 1.91 kg. If the shoes weigh 1.2 kg, that box is billed on the 2 kg row.

The Netherlands uses our standard worldwide air-freight rate, which is twice the matching Malaysia rate per kg on the shipping fees page:

• 1 kg: USD 36.00 x 2 = USD 72.00 total.
• 10 kg: USD 11.50 x 2 = USD 23.00 per kg, x 10 kg = USD 230.00 total.

The minimum is 1 kg per box, and anything over 30 kg needs a quote. Door delivery in the Netherlands, import or clearance charges and any services are confirmed separately in your quote. The calculator on that page estimates Malaysia forwarding only, so do not apply its totals to a Dutch address.

Timing, deposit and balance from the New Hampshire hub

Pre-Order items are bought from the US store after you order, usually within 1 to 3 business days, with estimated delivery 30 calendar days from the order date. Ready Stock USA items are already held at our US location and take about 30 days from the order date. Peak seasons, US store delays and customs inspections can add a few days, so the checkout date is an estimate.

On Pre-Order items you can pay a 50% deposit: choose the colour, choose "Pay 50% deposit" and add to bag. Ready Stock items are paid in full.

Orders for Europe ship straight from our New Hampshire hub, so a shopper in the Netherlands pays the balance before the item ships from the USA. The payment link arrives by email and WhatsApp. Once it is paid, the item ships by FedEx, and international parcels are usually in transit 1 to 5 working days after dispatch.

Forwarding timing to the Netherlands is confirmed with your quote, so ask for departure, arrival and local delivery estimates before you authorize shipment.

Dutch Customs (Douane): what to have ready

Import duties and taxes are set by the destination country and are the buyer’s responsibility. We declare the accurate item value on customs forms. In general, customs looks at the declared value, the description of the goods and the receipts, and the buyer pays any duty or tax assessed.

For forwarded parcels, your declaration must state the contents and paid value accurately, backed by your receipt. We do not quote Dutch duty or tax figures here because they depend on the goods and can change. Check Douane’s current guidance for your item type before you buy.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. A change-of-mind return must be in new condition, carries a 10% restocking fee on the total amount paid for the order, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. The refund and returns policy has the full terms.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery. A 10% processing fee is deducted, payment gateway fees are not refunded, and the rest (including the deposit) goes back the way you paid.

For forwarded parcels, returning a box to the US seller costs a per-package handling fee plus the return label, which you pay for and supply as a PDF or JPG. A Buy for me request can be cancelled free while it is Submitted or Information needed. After the item is bought, the charge is USD 35 per checkout.