Shop from USA to Taiwan: A Practical Amaboxly Guide

You can shop from USA to Taiwan with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. Each route has its own costs and timing, and this guide sets them out for shoppers in Taiwan.

Three ways to shop from the USA to Taiwan

A shop order is the simplest route. Items in our shop are marked Ready Stock Malaysia, Ready Stock USA or Pre-Order, and the shop’s own price, delivery and returns policy apply.

For Buy for me, open My Account, then Forwarding, and choose "Buy for me". Send the exact US product URL, the real product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. We review availability and eligibility, send a payment request, then place the order. Retailer acceptance and stock are never guaranteed.

For parcel forwarding, choose "I bought something" in the same Forwarding area. Get the complete receiving address and suite details from us before you check out, and never ship to an incomplete address. Keep your receipt and retailer tracking number, then declare the parcel with accurate contents and paid value.

What makes up a delivered price in Taiwan

Shop prices can be displayed in TWD as an estimate. We charge in ringgit at checkout and your bank converts, so the final amount can differ slightly. Delivery to Taiwan is a live shipping quote per item, shown at checkout before you pay.

Forwarded parcels and Buy for me orders are priced by weight. Taiwan uses our standard worldwide air-freight rate, which is twice the corresponding Malaysia rate on the shipping fees page. Two worked examples:

• 1 kg: USD 36.00 x 2 = USD 72.00
• 10 kg: USD 11.50 per kg x 2 = USD 23.00 per kg, and USD 23.00 x 10 kg = USD 230.00

Billed weight is the higher of actual weight and dimensional weight. Dimensional weight is length x width x height in inches, divided by 166 to give pounds, then multiplied by 0.4536 for kilograms. A 16 x 12 x 8 inch box works out to 1,536 / 166 = 9.25 lb, or about 4.2 kg. If the contents weigh only 2 kg, that box still uses the 5 kg row, because a weight between tiers moves to the next tier up.

The minimum is 1 kg per box or trip, and there is no extra packing fee on top of the weight rate. Door delivery in Taiwan, import or clearance charges and any services are confirmed separately in your quote. The calculator on that page estimates Malaysia forwarding only, so ask us for a Taiwan quote. Parcels over 30 kg also need a quote.

Check these before you pay a US store

Ask for a destination-specific quote before buying or shipping. Being a listed country does not mean every item, carrier route or postcode is accepted, and prohibited items can be held and disposed of.

Some goods need extra review first: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items. Send us the product link before you order any of these.

We do not sell freight insurance, and our forwarding terms give no loss or damage cover. Glass, ceramics and liquids travel at your risk, and you can arrange cover elsewhere.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed New Hampshire receiving address. It does not remove Taiwan’s import duties, taxes or clearance charges.

Timing, the 50% deposit and the balance

Pre-Order items are bought from the US store after you order, usually within 1 to 3 business days, with estimated delivery 30 calendar days from the order date. Ready Stock USA items are already held at our US location and take about 30 days from the order date. Peak seasons, US store delays and customs inspections can add a few days, so treat the date at checkout as an estimate.

On Pre-Order items only, you can pay a 50% deposit. Choose the colour, select "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Taiwan orders travel through our Malaysia hub, so the balance is due when the item arrives in Taiwan. The payment link comes by email and WhatsApp, and the item ships once the balance is paid. Each item moves through Bought, In transit, Arrived and Delivered, with a WhatsApp update at each stage.

For forwarding, about 30 days is a planning estimate. Confirm departure, arrival and local delivery timing with us for your shipment.

Customs in Taiwan

Import duties and taxes are set by Taiwan and are the buyer’s responsibility. They are not included in our shop prices or delivery fees. For forwarded parcels, import or clearance charges are confirmed separately in the quote.

Taiwan’s customs authority is the Customs Administration. In general, customs looks at the declared value and description of the goods and may ask for receipts. We declare the accurate item value on customs forms for shop orders, and forwarding customers must give us an accurate declaration and receipt. Check the Customs Administration’s current guidance for your type of goods before you buy.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. Report damaged items immediately on receipt, with photos of the item and packaging. Full terms are on our refund and returns page.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery. A 10% processing fee is deducted, payment gateway fees are not refunded, and the rest (including the deposit) goes back the way you paid. If the US store sells out before we secure your item, we refund everything paid for that item.

If a forwarded parcel needs to go back to the US seller, you pay a per-package handling fee plus the return label. The label must be a PDF or JPG. A Buy for me request is free to cancel while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout.