Shop from USA to UK: Routes, Costs, Timing and Customs

You can shop from the USA to the UK with Amaboxly in three ways: order an item listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. UK orders leave from our New Hampshire hub, prices can display as a GBP estimate, and any UK import charges are yours to pay under HMRC rules.

What makes up a delivered price in the UK

Start with the full cost, because the US sticker price is only one piece of it. You pay for the item, the transport, and any duty or tax charged at the border.

Prices on amaboxly.com can be shown as a GBP estimate. We charge in ringgit at checkout and your bank converts, so the final amount can differ slightly.

Forwarding to the UK uses our standard worldwide air-freight rate, which is twice the matching Malaysia rate. The Malaysia 1 kg tier is USD 36.00, so a 1 kg box costs 36.00 x 2 = USD 72.00. The 10 kg tier is USD 11.50 per kg, so 10 kg costs 11.50 x 2 x 10 = USD 230.00. The minimum is 1 kg per box, and rates are reviewed and may change.

Billed weight is the higher of actual and dimensional weight. A box of 18 x 14 x 8 inches works out as 2,016 / 166 = 12.14 lb, then 12.14 x 0.4536 = about 5.5 kg, even if the scale shows 3 kg. The rate card is on our shipping fees page, but its calculator estimates Malaysia routes, so ask us for a UK quote. Door delivery and clearance charges are confirmed in that quote.

Three ways to shop from the USA to the UK

Shop listing

Items in the Amaboxly shop are marked Pre-Order, Ready Stock USA or Ready Stock Malaysia on the product page. You check out as usual, and the shop’s own price, delivery and returns policy apply. Everything we sell is sourced from US outlets, boutiques and authorized retailers.

Buy for me

Send the exact US product link through your Forwarding account (My Account, Forwarding, choose "Buy for me"). We review availability and eligibility, then place and pay for the retailer order after you pay our payment request. There is a small assisted-purchase fee per checkout, shown on the Buy for me page and in your payment request.

Retailer acceptance and stock are never guaranteed. This route suits a US store that rejects your UK card or billing address: send us the link and the error message so we can check.

I bought something

You buy from the US retailer yourself and ship to the receiving address and suite we confirm, with no Amaboxly purchase fee. Keep the receipt and tracking number, declare the parcel in your forwarding account with accurate contents and paid value, then review the quote before authorizing shipment. Our worldwide parcel forwarding page explains the steps.

Checks to make before you pay a US store

• Ask for a UK quote first. A listed country does not mean every item, carrier route or postcode is accepted.
• Get the complete receiving address and suite before checkout. Our address checkout checklist covers the format.
• Flag items that need extra review: batteries, power banks, liquids, aerosols, cosmetics, magnets, radio functions, fragile glass or ceramics, and bulky household items.
• For Buy for me, send the size, colour, quantity, store price and a cart screenshot. A promo code is not assumed valid until the retailer confirms it.
• We do not sell freight insurance and forwarding terms give no loss or damage cover, so arrange your own if you need it.

Timing, the 50% deposit and the balance for UK orders

Pre-Order items are bought from the US store after you order, usually within 1 to 3 business days, with a first update within 3 to 5 business days. Estimated delivery is 30 calendar days from the order date, and Ready Stock USA items take about 30 days too. Peak seasons, US store delays and customs inspections can add a few days, so treat the checkout date as an estimate.

Air freight forwarding is also about 30 days as a planning estimate. Confirm departure, arrival and local delivery timing with us.

The 50% deposit is offered on Pre-Order items only. Choose the colour, choose "Pay 50% deposit" and add to bag. The cart shows what you pay today and the balance due later. Ready Stock items are paid in full.

UK orders ship straight from our New Hampshire hub, so the balance is paid before the item ships from the USA. The payment link arrives by email and WhatsApp, and the item ships once it is paid. You can follow each item in My Account, or on the order tracking page with your order number and email.

HMRC, duty and what New Hampshire changes

Import duties and taxes are set by the UK, are the buyer’s responsibility and are not included in our prices or delivery fees. HMRC is the authority, and its current guidance is the place to check what your item may attract. We do not quote UK rates or thresholds.

The parcel travels with a declared value and description, and any charge is based on those. We declare the accurate item value on customs forms, and forwarded parcels need your accurate declaration and receipt.

New Hampshire has no general state sales tax, which can benefit eligible purchases delivered to our confirmed receiving address. That applies on the US side and does not remove UK import charges.

Returns and cancellations from the UK

Shop orders can be returned within 30 days of delivery, including change of mind. The item must be in new condition, a 10% restocking fee of the total paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. The refunds and returns page has the full terms.

Cancelling a Pre-Order or Ready Stock USA item before delivery carries a 10% processing fee. A Buy for me request is free to cancel while it is Submitted or Information needed, and costs USD 35 per checkout once the item is bought. Sending a forwarded parcel back to the US seller means a per-package handling fee plus a return label you supply as a PDF or JPG.