Shop from USA to Vietnam: A Practical Amaboxly Guide

To shop from USA to Vietnam with Amaboxly, you have three options: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. This guide covers which route to pick, the cost pieces, payment, timing and Vietnam Customs basics.

Start with the item, then choose the route

Look at the product before you pay anyone. Some goods need extra review before purchase: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, anything with radio functions, fragile glass or ceramics, and bulky household items.

Forwarding to Vietnam also needs a destination-specific quote before you buy or ship. A listed country does not mean every item, carrier route or postcode is accepted. Send the product link and your delivery address on WhatsApp at +1 (603) 440-9886, and a real person replies within Malaysian business hours.

Three ways to shop from USA to Vietnam

Check the Amaboxly shop first. Every product page shows whether the item is Ready Stock Malaysia, Ready Stock USA or Pre-Order, and the shop’s own price, delivery and returns policy apply.

For items we do not list, submit a Buy for me request from My Account, Forwarding. Include the exact US product URL, product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. We review it, send a payment request, then place the retailer order after you pay. Retailer acceptance and stock are never guaranteed.

If your card works at the US store, choose "I bought something" instead. Get the complete receiving address and suite from us before checkout (our address checkout checklist helps). Keep your receipt and tracking number, and declare the parcel with accurate contents and paid value. You review the quote before authorizing shipment, and the worldwide parcel forwarding page explains each step.

What a delivered price in VND is made of

A shop order has three parts: the item price, the delivery fee and any import charges in Vietnam. Prices can display in VND as an estimate. We charge in ringgit at checkout and your bank converts, so the final amount can differ slightly. Delivery to Vietnam is a live quote per item, shown at checkout before you pay.

Forwarding freight to Vietnam uses our standard worldwide rate, which is twice the matching Malaysia USD per kg tier on the shipping fees page. Two examples:

• 1 kg: USD 36.00 x 2 = USD 72.00 per kg, so USD 72.00 in total.
• 10 kg: USD 11.50 x 2 = USD 23.00 per kg, and 10 kg x USD 23.00 = USD 230.00 in total.

Billed weight is the higher of actual and dimensional weight. Multiply length, width and height in inches, divide by 166 for pounds, then multiply by 0.4536 for kg. A 20 x 16 x 12 inch box comes to 3,840 / 166 = 23.13 lb, or about 10.5 kg, even if the bedding inside weighs 3 kg. The minimum is 1 kg per box, and a weight between tiers uses the next tier up.

Door delivery in Vietnam, import or clearance charges and any extra services are confirmed separately in your quote. There is no extra packing fee on top of the weight rate. The calculator on that page estimates Malaysia forwarding only, so its totals do not apply to a Vietnam address.

Deposit and balance for shoppers in Vietnam

Pre-Order items can be reserved with a 50% deposit. On the product page, choose the colour, select "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Vietnam orders travel through our Malaysia hub, so the balance is due before the item leaves the Malaysia hub. The payment link comes by email and WhatsApp. You can pay without logging in, or from My Account, Orders, Pay. The item ships once the balance is paid.

Card payments work from Vietnam, while FPX online banking is for Malaysian billing addresses. Complete payment within 2 hours of checkout, or unavailable items are removed from the cart.

Timing: plan for about 30 days

Pre-Order and Ready Stock USA items have an estimated delivery of about 30 days from the order date. We usually buy Pre-Order items within 1 to 3 business days and send a first update within 3 to 5 business days. Shop parcels to Vietnam go by FedEx and are usually in transit 1 to 5 working days after dispatch.

You get a WhatsApp message at each status: Bought, In transit, Arrived and Delivered. Peak seasons, US store delays and customs inspections can add a few days, so treat the checkout date as an estimate.

Air freight forwarding also runs at about 30 days as a planning figure. Confirm departure, arrival and local delivery timing with us for your own shipment.

Vietnam Customs and your declaration

Import duties, taxes and clearance charges are set by Vietnam and are the buyer’s responsibility. They are not included in our prices or delivery fees. We declare the accurate item value on customs forms, and for forwarded parcels you must give us an accurate declaration and receipt.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed New Hampshire receiving address. It does not remove any import charges in Vietnam, so check Vietnam Customs’ current guidance for your item before you buy.

Returns, cancellations and sold-out items

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number before sending anything back. The refund and returns policy has the full terms.

You can cancel a Pre-Order or Ready Stock USA item any time before delivery. A 10% processing fee is deducted and payment gateway fees are not refunded. If the US store sells out before we secure your item, we refund everything paid for that item, including the deposit.

A Buy for me request can be cancelled free while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout.