TUMI Malaysia’s official store locator lists two outlet stores: Johor Premium Outlets (Lot 322) and Genting Highlands Premium Outlets (Lot 704). The other eight are regular TUMI stores in malls, and tumi.my sells online with delivery in about 5 to 6 business days. On 13 Nov 2026, tumi.my is running a Semi-Annual Sale of up to 20% off.
This guide lists every TUMI outlet and store in Malaysia, explains how tumi.my orders work, what we know about TUMI Malaysia sales, and how buying TUMI from the US compares.
TUMI outlet stores in Malaysia
Both outlets are in Premium Outlets malls, which open daily from 10am to 10pm.
- TUMI Johor Premium Outlets: Lot 322, Low Street (enter from Car Park D), Jalan Premium Outlets, Indahpura, 81000 Kulai, Johor. TUMI lists the phone as 012 290 7966.
- TUMI Genting Highlands Premium Outlets: Lot 704, Middle Street, Genting Highlands, 69000 Pahang. The mall lists the phone as +6012 208 4966.
TUMI’s Malaysia locator does not list a store at Mitsui Outlet Park KLIA. Outlet stock changes, so call ahead if you are after a certain backpack or luggage size.
TUMI stores in Malaysia
TUMI Malaysia lists 10 stores in total. Besides the two outlets, these are:
- Suria KLCC: Lot 109, Level 1, Kuala Lumpur.
- Pavilion Kuala Lumpur: Level 4, Lot 4.41, Jalan Bukit Bintang.
- The Exchange TRX: Lot G.29.0, Kuala Lumpur.
- Pavilion Damansara Heights: Lot 2.14.00, Level 2, Kuala Lumpur.
- The Gardens Mall: Lot F-205A and 206A, Level 1, Mid Valley City.
- IOI City Mall: G-207, IOI Resort, Putrajaya.
- Gurney Plaza: Unit 170-G-68, Ground Floor, George Town, Penang.
- IMAGO Shopping Mall: Lot G69, Kota Kinabalu, Sabah.
Does TUMI Malaysia sell online?
Yes. TUMI Malaysia’s official site is tumi.my, with prices in RM. Some styles, such as the Ventra luggage collection, are sold online only. Here is what its FAQ says:
- Delivery time: about 5 to 6 business days after you order. Business days are Monday to Friday, excluding Malaysian public holidays. Promotions and festive seasons can take longer.
- Tracking: it can take up to 48 hours for the parcel to show in the carrier’s tracking system.
- Returns: within 30 days of delivery for a refund of the purchase price, minus shipping, handling, gift box and other charges where they apply. Items must be unused, with all paperwork and parts.
- No returns: monogrammed and personalised items, including TUMI Accents. Sale products are non-cancellable and non-refundable.
When does TUMI Malaysia have a sale?
When we checked tumi.my on 13 Nov 2026, the banner read: Semi-Annual Sale, up to 20% off, with an extra 5% off for Gold members. TUMI does not say on the site when this sale ends or when the next one starts, and we could not find official dates for past TUMI Malaysia sales. Check the tumi.my banner, or ask a store, before you plan around a sale. Note that tumi.my’s FAQ says sale products are non-cancellable and non-refundable, so be sure of the size and colour before you buy.
TUMI Malaysia says its Limited Warranty only covers products bought from an authorised TUMI store or dealer, and asks you to keep the receipt as proof. Keep it safe and register your bag’s Tracer number.
Buying TUMI from the US
TUMI’s US FAQ says customers can only buy from their local TUMI site, and TUMI does not do cross-border shipping. TUMI.com ships by UPS within the US and Canada, and returns can only be made in the country where you bought the item.
So a US TUMI needs a US delivery address or someone in the US to buy it:
- Forwarding: you order on tumi.com and ship to our New Hampshire address, which has no general sales tax. There is no purchase fee. Malaysia air freight is USD 36 per kg at the 1 kg tier, down to USD 8.73 per kg at the 30 kg tier, charged on the higher of real or size weight. Luggage is bulky, so size weight matters. See USA to Malaysia forwarding.
- Buy For Me: USD 10 per website checkout (USD 50 per order for in-store shopping), or USD 50 per in-store order such as a US TUMI outlet. Product, freight and delivery are separate.
Import duties and taxes are set by Malaysia and paid by the buyer. Before you buy abroad, read our guide to the TUMI warranty in Malaysia, since TUMI does not say whether TUMI Malaysia repairs US purchases under warranty.
We also sell TUMI items bought from US TUMI outlet stores as Preorder (50% deposit at checkout, about 30 days). Prices at time of writing, 13 Nov 2026:
- TUMI Packable Tote: RM449
- TUMI Packable Backpack: RM619
- TUMI Ryley Backpack: from RM819
- TUMI Passport Sleeve: RM359
Shipping is free within Peninsular Malaysia, and RM21 per item to Sabah, Sarawak and Labuan. The full range is on our TUMI page.
See Amaboxly first when you search Google
Sources
- TUMI Malaysia: Store Locator and site sale banner (accessed 13 Nov 2026)
- TUMI Malaysia: FAQ, delivery and returns (accessed 13 Nov 2026)
- Johor Premium Outlets: TUMI store page (accessed 13 Nov 2026)
- Genting Highlands Premium Outlets: TUMI store page (accessed 13 Nov 2026)
- TUMI US: FAQ, cross-border shipping and returns (archived copy, 12 Nov 2025)
