We're here to help
Questions about an order, a style you cannot find, a pre-order balance or a return: message us and a real person replies the same day.
- 9am to 9pm, Malaysia time
- English or Malay
- Same-day reply
The quickest way to reach us. Send your order number if you have one.
Telegram
Same team, same hours.
For anything with attachments or long questions. [email protected]
Instagram and Facebook
New arrivals and deals, and you can message us there too.
Quick answers
Before you message
Where is my order?Track it with your order number and email. No sign-in needed.Balance paymentThe payment link comes by email and WhatsApp when your balance is due. You can also pay from My Account.ReturnsDefective and non-defective items, including change of mind, within 30 days of delivery.Delivery times and feesHow long each route takes and what it costs.
Write to us
Send us a message
Tell us what you need and add your order number if you have one. We reply by email, usually the same day.
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