Shop from USA to Chile: Routes, Costs and Customs Guide

You can shop from USA to Chile with Amaboxly in three ways: order an item listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. Shop Pre-Orders take about 30 days from the order date as an estimate. This guide sets out what shoppers in Chile pay, when they pay it, and what to check first.

What a delivered price to Chile includes

Start with the full cost, because the US store price is only one piece of it.

For an item listed in our shop, you pay the item price, a live shipping quote per item shown at checkout before you pay, and any duties or taxes charged in Chile. Prices can be shown in CLP as an estimate. We charge in ringgit at checkout and your bank converts, so the amount on your statement can differ slightly.

For forwarding, the pieces are the US store price, air freight, door delivery, and import or clearance charges. The last two are confirmed separately in your quote. Buy for me adds a small assisted-purchase fee per checkout, shown on the Buy for me page and in your payment request.

Chile uses our standard worldwide air freight rate, which is twice the Malaysia rate for the same weight tier.

Billed weight is the higher of actual weight and dimensional weight, with a 1 kg minimum per box. Dimensional weight is length x width x height in inches, divided by 166 to get pounds, then multiplied by 0.4536 for kilograms.

Take a boot box measuring 18 x 14 x 10 inches: 2,520 / 166 = 15.18 lb, and 15.18 x 0.4536 = 6.89 kg. If that box weighs 4 kg on the scale, it is billed on the dimensional figure. A weight between tiers uses the next tier up, so the 7 kg row applies.

The calculator on our shipping fees page estimates Malaysia deliveries only, so ask us for a Chile quote. Rates are reviewed and may change. We do not sell freight insurance, and glass, ceramics and liquids travel at your risk, so arrange cover elsewhere if you need it.

Three ways to shop from USA to Chile

Order a shop listing

Items on amaboxly.com are labelled Ready Stock Malaysia, Ready Stock USA or Pre-Order on every product page. You use the normal shop checkout, and the shop’s own price, delivery and returns policy apply. Card payments work from Chile.

Buy for me

If the item is not in our shop, send the exact US product link through your Forwarding account (My Account, Forwarding, choose "Buy for me"). We review availability, eligibility and purchase details, then place and pay for the order once you pay the payment request. Stock and retailer acceptance are never guaranteed.

This route helps when a US store rejects a card or billing address from outside the USA. Send us the link and the error message so we can check. The Buy for me page explains the request steps.

I bought something

You buy from the US retailer yourself and ship to the receiving address and suite we confirm. There is no Amaboxly purchase fee on this route. Keep your receipt and tracking number, declare the parcel in your forwarding account with accurate contents and paid value, then review the quote before you authorize shipment.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed New Hampshire receiving address. Chile’s import duties, taxes and clearance charges still apply.

Checks to make before you pay a US store

• Get a Chile quote first. A listed country does not mean every item, carrier route or postcode is accepted. See worldwide parcel forwarding for how quotes work.
• Never ship to an incomplete address. Get the full receiving address and suite details before checkout.
• Ask about items that need extra review: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, radio functions, fragile glass or ceramics, and bulky household items.
• For Buy for me, include the exact URL, product name, size, colour, quantity, store price, a cart or product-page screenshot, and any promotion details. A promo code is not assumed valid until the retailer confirms it.

Prohibited items can be held and disposed of, and we may open a box when a check is needed.

Deposit and balance for orders to Chile

A 50% deposit is offered on Pre-Order items only. On the product page, choose the colour, choose "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Orders to Chile ship straight from our New Hampshire hub, so the balance is paid before the item ships from the USA. The payment link arrives by email and WhatsApp. You can pay without logging in, or from My Account, Orders, Pay.

Complete checkout payment within 2 hours, or unavailable items are removed from the cart. If the US store sells out before we secure your item, we refund everything paid for that item, including the deposit, the way you paid.

Timing: plan around 30 days

Pre-Order items are usually bought within 1 to 3 business days of your order, with a first update within 3 to 5 business days. Estimated delivery is 30 calendar days from the order date. Ready Stock USA items also take about 30 days from the order date.

Peak seasons, US store delays and customs inspections can add a few days, so treat the checkout date as an estimate. International shop parcels go by FedEx and are usually in transit 1 to 5 working days after dispatch.

Each item moves through Bought, In transit, Arrived and Delivered, with a WhatsApp message at each stage. For forwarded parcels, about 30 days is a planning estimate, and you should confirm departure, arrival and local delivery timing with us.

Customs in Chile: the National Customs Service

Imports into Chile are assessed by the National Customs Service. In general, customs looks at the declared value, the item description and the receipts, and the buyer pays any duty or tax that applies.

Those charges are set by Chile and are not included in our prices or delivery fees. We declare the accurate item value on customs forms. For forwarded parcels, your declaration and receipt must be accurate too. Check the National Customs Service’s current guidance before you order.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number before sending anything back. Damaged items must be reported immediately on receipt, with photos.

Cancelling a Pre-Order or Ready Stock USA item before delivery carries a 10% processing fee, and payment gateway fees are not refunded. Full terms are on the refund and returns page.

A Buy for me request can be cancelled at no charge while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout. Returning a forwarded parcel to the US seller costs a per-package handling fee plus a return label that you pay for, supplied as a PDF or JPG.