Shop from USA to Hong Kong: A Practical Amaboxly Guide

To shop from USA to Hong Kong with Amaboxly, you pick one of three routes: order an item already listed in our shop, ask us to buy it for you, or buy it yourself and forward the parcel. This guide covers costs, timing and customs basics for a Hong Kong address.

Three ways to shop from USA to Hong Kong

Items in our shop are labelled Pre-Order, Ready Stock USA or Ready Stock Malaysia on every product page, and the shop’s own price, delivery and returns policy apply.

For Buy for me, open My Account, Forwarding, choose "Buy for me" and send the exact US product link. We review availability and eligibility, then place the retailer order after you pay our payment request. Retailer acceptance and stock are never guaranteed.

If you buy the item yourself, choose "I bought something" and get the complete receiving address and suite details before checkout. Our worldwide parcel forwarding page explains each step.

Timing, deposit and balance for Hong Kong orders

Pre-Order and Ready Stock USA items take about 30 days from the order date. That is an estimate, and peak seasons, US store delays or customs inspections can add a few days. You get a WhatsApp message at each status (Bought, In transit, Arrived, Delivered).

A 50% deposit is offered on Pre-Order items only. On the product page choose the colour, choose "Pay 50% deposit" and add to bag. Checkout shows what you pay today and the balance due later. Ready Stock items are paid in full.

Hong Kong orders travel through our Malaysia hub, so the balance is due when the item arrives in Hong Kong. The payment link comes by email and WhatsApp, and the item ships once the balance is paid.

Forwarded parcels by air freight take about 30 days as a planning estimate. Confirm departure, arrival and local delivery timing with us.

What makes up the delivered price

A shop order has three pieces: the item price, the delivery fee and any import charges in Hong Kong. Prices can be shown in HKD as an estimate. We charge in ringgit at checkout and your bank converts, so the final amount can differ slightly. Delivery is a live quote per item, shown at checkout before you pay.

A forwarded parcel has more pieces: the retailer’s price, the assisted-purchase fee if you use Buy for me, and air freight on the billed weight. Door delivery, import or clearance charges and any services are confirmed separately in your quote. There is no extra packing fee on top of the weight rate.

We do not sell freight insurance, and forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk.

Forwarding freight to Hong Kong: the arithmetic

Hong Kong uses our standard worldwide air-freight rate, which is twice the matching Malaysia rate per kg on the shipping fees page. A 1 kg parcel is 36.00 x 2 = USD 72.00. At 10 kg the rate is 11.50 x 2 = USD 23.00 per kg, so 10 x 23.00 = USD 230.00.

Billed weight is the higher of actual and dimensional weight, with a 1 kg minimum per box. Dimensional weight is length x width x height in inches, divided by 166 for pounds, then multiplied by 0.4536 for kg.

Take a box of trainers and a jacket measuring 18 x 14 x 10 inches and weighing 4 kg. The volume figure is 2,520, divided by 166 is 15.18 lb, times 0.4536 is 6.89 kg. That is higher than 4 kg, so the billed weight is 6.89 kg, which uses the 7 kg row: 14.00 x 2 = USD 28.00 per kg. Your quote shows the final freight figure.

The calculator on that page estimates Malaysia forwarding only. Ask us for a Hong Kong quote before you buy or ship.

Checks before you pay a US store

• Get a destination quote first. A listed country does not mean every item, carrier route or postcode is accepted.
• Tell us about items that need extra review: batteries, power banks, liquids, aerosols, cosmetics, magnets, radio functions, fragile glass or ceramics, and bulky household items.
• For Buy for me, include the product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details.
• If you buy it yourself, keep the receipt and retailer tracking number, then declare the parcel in your forwarding account with accurate contents and paid value.

Hong Kong customs and the Customs and Excise Department

Imports into Hong Kong are overseen by the Customs and Excise Department. In general, a parcel travels with a declared value and a description of its contents, and a receipt may be requested. Any duty, tax or clearance charge set by Hong Kong is the buyer’s responsibility and is not included in our prices or delivery fees.

We declare the accurate item value on customs forms. Our New Hampshire base has no general state sales tax, which can benefit eligible purchases delivered to the confirmed receiving address. It does not remove import charges at your end. Check the department’s current guidance for your item before ordering.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. A change-of-mind return must be in new condition, carries a 10% restocking fee on the total paid for the order, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number before sending anything back; full terms are on the refund and returns page.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery, with a 10% processing fee deducted and payment gateway fees not refunded.

Forwarded purchases have their own rules. A Buy for me request is free to cancel while it is Submitted or Information needed, and costs USD 35 per checkout once the item has been bought. Returning a parcel to the US seller means a per-package handling fee plus a return label, which you pay for and supply as a PDF or JPG.