Shop from USA to Macao: A Practical Amaboxly Guide

You can shop from USA to Macao with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. Pre-Order and Ready Stock USA shop items take about 30 days from the order date, and the costs differ by route.

What makes up the delivered price in Macao

Prices on amaboxly.com can be shown in MOP as an estimate. We charge in ringgit at checkout and your bank converts, so the amount on your statement can differ slightly. Card payments work from Macao. FPX online banking is for Malaysian billing addresses only.

The Buy for me fee is shown on the Buy for me page and in your payment request. For forwarded parcels, door delivery, import or clearance charges and any services are confirmed separately in the quote.

Three ways to shop from USA to Macao

An item already in our shop

Start with the Amaboxly shop. Every product page shows one of three categories: Ready Stock Malaysia, Ready Stock USA or Pre-Order. You use the normal shop checkout, and the shop’s own price, delivery and returns policy apply.

Buy for me

If the item is not in our shop, or a US store rejects your card or billing address, use Buy for me. Open My Account, Forwarding, choose "Buy for me" and send the exact US product URL, product name, size, colour, quantity, store price and a cart or product-page screenshot. If a store declined your payment, include the error message.

We review availability and eligibility, send a payment request, then place and pay for the retailer order once you have paid. Retailer acceptance and stock are never guaranteed. A promo code is not assumed valid until the retailer confirms it.

I bought something

You buy from the US retailer yourself and send the parcel to the receiving address and suite we confirm. There is no Amaboxly purchase fee on this route. The steps:

1. Open My Account, Forwarding, and choose "I bought something".
2. Get the complete receiving address and suite before checkout. Never ship to an incomplete address.
3. Keep your receipt and retailer tracking number, then declare the parcel with accurate contents and paid value.
4. Review the quote before you authorize shipment.

Warehouse photos, invoices and shipment progress appear in My Orders. More detail is on our worldwide parcel forwarding page.

Forwarding freight to Macao: worked numbers

Macao uses our standard worldwide air-freight rate, which is twice the Malaysia USD per kg rate for the same weight tier. Billed weight is the higher of actual weight and dimensional weight (length x width x height in inches, divided by 166, gives pounds; pounds x 0.4536 gives kg). The minimum is 1 kg per box, and a weight between tiers uses the next tier up.

There is no extra packing fee on top of the weight rate. Over 30 kg, ask us for a quote. Rates are reviewed and may change, so treat these totals as examples and rely on your own quote.

The calculator on the shipping fees page estimates Malaysia forwarding only. For Macao, use it to see the full rate card, then ask us for a destination quote.

Timing, the 50% deposit and when the balance is due

Pre-Order items are usually bought within 1 to 3 business days of your order, with a first update within 3 to 5 business days. Estimated delivery is 30 calendar days from the order date. Ready Stock USA items also take about 30 days. Peak seasons, US store delays and customs inspections can add a few days, so the date at checkout is an estimate.

You get a WhatsApp message at each status: Bought, In transit, Arrived and Delivered. You can also follow each item in My Account, Orders, or on the order tracking page with your order number and email.

The 50% deposit is offered on Pre-Order items only. On the product page, choose the colour, choose "Pay 50% deposit" and add to bag. The cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Macao orders travel through our Malaysia hub, so the balance is due when the item arrives in Macao. The payment link comes by email and WhatsApp, and the item ships once the balance is paid.

For forwarded parcels, air freight of about 30 days is a planning estimate. Confirm departure, arrival and local delivery timing with us.

Checks before you pay a US store

Ask for a Macao quote before buying or shipping. A listed country does not mean every item, carrier route or postcode is accepted, and prohibited items can be held and disposed of.

Some goods need extra review first: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items. Send us the product link on WhatsApp at +1 (603) 440-9886 before you order these.

We do not sell freight insurance, and forwarding terms give no loss or damage cover. Glass, ceramics and liquids travel at your risk, though you can arrange cover elsewhere.

Customs basics for Macao

Imports into Macao are overseen by the Macao Customs Service. We declare the accurate item value on customs forms. For forwarded parcels, you must give us an accurate description, paid value and receipt.

Any duty, tax or clearance charge set in Macao is the buyer’s responsibility and is not included in our prices or delivery fees. Rules can change, so check the Macao Customs Service’s current guidance for your item type before you buy.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed receiving address. It does not remove any import charges in Macao.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, carry a 10% restocking fee, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. The full terms are in our refund and returns policy.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery. A 10% processing fee is deducted and payment gateway fees are not refunded. If the US store sells out before we secure your item, we refund everything paid for that item, including the deposit.

A Buy for me request is free to cancel while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout. Returning a forwarded parcel to the US seller carries a per-package handling fee plus a return label that you pay for, supplied as a PDF or JPG.