Shop from USA to Mongolia: A Practical Amaboxly Guide

You can shop from USA to Mongolia with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. Each route has its own costs and timing, and import charges set by Mongolian customs are yours to pay on all three.

Checks to make before you pay

Mongolia is a route outside Malaysia, so Buy for me and forwarding orders need a destination-specific quote before you buy or ship. Send us your full delivery address and postcode with the product link. A listed country does not mean every item, carrier route or postcode is accepted.

Some products need extra review first: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, anything with radio functions, fragile glass or ceramics, and bulky household items. A camera drone, with its batteries and radio link, is a clear case for asking before you order.

Prices on amaboxly.com can be shown in tugrik (MNT) as an estimate. We charge in Malaysian ringgit at checkout and your bank converts, so the final amount can differ slightly. Pay by card, since FPX online banking is for Malaysian billing addresses only.

Three ways to shop from the USA to Mongolia

Shop listings show their category on every product page (Ready Stock Malaysia, Ready Stock USA or Pre-Order), and the shop’s own price, delivery and returns policy apply. The Pre-Order listings are a good place to start.

Buy for me runs through your Forwarding account (My Account, Forwarding, then "Buy for me"). Send the exact US product URL, the real product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. We review availability and eligibility, then place the order after you pay the payment request. The fee is shown on the Buy for me page and in that request. Retailer acceptance and stock are never guaranteed.

This route also helps when a US store rejects a Mongolian card or billing address. Send us the link and the error message so we can check.

For parcel forwarding, choose "I bought something" in the same account and get the complete receiving address and suite details before checkout. Never ship to an incomplete address. Keep the receipt and retailer tracking number, declare the parcel with accurate contents and paid value, then review the quote before authorizing shipment.

What a delivered price is made of

A shop order has three pieces: the item price, a live shipping quote per item shown at checkout before you pay (FedEx carries these parcels), and whatever Mongolian customs charges on arrival.

A forwarded or Buy for me parcel has the US store price, the purchase fee if we bought it, and air freight. Door delivery, import or clearance charges and any services are confirmed separately in your quote.

Freight to Mongolia uses our standard worldwide rate, which is twice the Malaysia per-kg tier on the shipping fees page:

• 1 kg: USD 36.00 x 2 = USD 72.00
• 10 kg: USD 11.50 x 2 = USD 23.00 per kg, x 10 kg = USD 230.00

Billed weight is the higher of actual and dimensional weight. Dimensional weight is length x width x height in inches, divided by 166 for pounds, then multiplied by 0.4536 for kg. A boot box of 14 x 10 x 5 inches gives 700 / 166 = 4.22 lb, or 1.91 kg. If the boots weigh 1.5 kg on the scale, the box is billed on 1.91 kg and uses the 2 kg tier.

The minimum is 1 kg per box, and anything over 30 kg needs a quote. The calculator on that page estimates Malaysia forwarding, so its totals do not apply to Mongolia. We do not sell freight insurance and forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk.

How long delivery takes

Pre-Order and Ready Stock USA items take about 30 days from the order date. Each item moves through Bought, In transit, Arrived and Delivered, with a WhatsApp message at each step. Peak seasons, US store delays and customs inspections can add a few days, so treat the date at checkout as an estimate.

Ready Stock Malaysia items are packed in 1 to 3 business days, and international parcels are usually in transit 1 to 5 working days after dispatch. For forwarding, air freight is planned at about 30 days. Confirm departure, arrival and local delivery timing for Mongolia with us when you get the quote.

Deposit and balance for Mongolia orders

A 50% deposit is offered on Pre-Order items only. On the product page, choose the colour, choose "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Mongolia orders go through our Malaysia hub, so the balance is due when the item arrives in Mongolia. The payment link comes by email and WhatsApp, and you can pay without logging in. The item ships once the balance is paid. If the US store sells out before we secure your item, we refund everything paid for it, including the deposit.

Customs and the Mongolian Customs General Administration

Duties, taxes and clearance charges are set by Mongolia, are the buyer’s responsibility and are not included in our prices or delivery fees. We declare the accurate item value on customs forms. For forwarded parcels, your own parcel declaration and receipt must be accurate too.

In general, customs looks at the declared value and description, may ask for a receipt, and collects any duty or tax from the buyer. We cannot tell you what Mongolia will charge, so check the Mongolian Customs General Administration’s current guidance before a large purchase.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, carry a 10% restocking fee on the total amount paid for the order, and the cost of shipping it back to the seller is deducted from your refund. Report damage immediately with photos of the item and packaging, and contact us before sending anything back. The refund and returns policy has the details.

Cancelling a Pre-Order or Ready Stock USA item before delivery costs a 10% processing fee, and payment gateway fees are not refunded. A Buy for me request is free to cancel while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout.