Shop from USA to Thailand: A Practical Amaboxly Guide

You can shop from the USA to Thailand with Amaboxly in three ways: order an item already listed in our shop, ask us to buy it for you, or buy it yourself and forward the parcel. The right route depends on the store, the item and how you want to pay. This guide covers costs, timing, the deposit, Thai customs basics and returns.

Three ways to shop from the USA to Thailand

Start with the Amaboxly shop, because a listed item shows its price and delivery at checkout before you pay. Buy for me carries a small assisted-purchase fee per checkout, shown on the Buy for me page and in your payment request. Retailer acceptance and stock are never guaranteed. If you buy the item yourself and use our worldwide parcel forwarding, there is no Amaboxly purchase fee.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed New Hampshire receiving address. It does not remove Thai import duties, taxes or clearance charges.

Thai customs: budget for it early

Import duties and taxes in Thailand are set by the Thai Customs Department and are the buyer’s responsibility. They are not included in our shop prices or delivery fees. For forwarded parcels, any import or clearance charges are confirmed separately in your quote.

The general process is similar for most parcels. Customs looks at the declared value, the item description and the receipt, then decides what is payable. We declare the accurate item value on customs forms, and for forwarded parcels we need an accurate declaration and receipt from you.

Rules vary by product type and can change. Check the Thai Customs Department’s current guidance for your item before you buy.

What goes into the delivered price

A shop order has three pieces: the item price, delivery, and any Thai duty or tax. Prices can be displayed in THB as an estimate. We charge in ringgit at checkout and your bank converts, so the final baht amount can differ slightly. Delivery to Thailand is a live quote per item shown at checkout.

A forwarded parcel has more pieces: what you pay the retailer, air freight, door delivery, any import or clearance charges, and the assisted-purchase fee if you used Buy for me. Freight is billed on the higher of actual weight and dimensional weight. Thailand uses our standard worldwide rate, which is twice the Malaysia rate card per kg.

Here is a worked example. A box measures 18 x 14 x 10 inches and weighs 4 kg.

• Dimensional weight: 18 x 14 x 10 = 2,520, divided by 166 = 15.18 lb, times 0.4536 = 6.89 kg.
• That is higher than 4 kg and sits between tiers, so the 7 kg row applies.
• The Malaysia 7 kg rate is USD 14.00 per kg, so the worldwide rate is USD 28.00 per kg.
• Air freight: 7 x 28.00 = USD 196.00.

For reference, 1 kg costs USD 72.00 (36.00 x 2) and 10 kg costs USD 230.00 in total (10 x 23.00). Rates are reviewed and may change.

The calculator on our shipping fees page estimates Malaysia forwarding only, so do not apply its totals to Thailand. Ask us for a destination-specific quote, which also confirms door delivery and any clearance charges. We do not sell freight insurance and our forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk.

Before you buy: a short checklist

• Ask for a Thailand quote before buying or shipping. A listed country does not mean every item, carrier route or postcode is accepted.
• Tell us early about items that need extra review: batteries, power banks, liquids, aerosols, cosmetics, magnets, radio functions, fragile glass or ceramics, and bulky household items.
• Get the complete receiving address and suite before checkout, and never ship to an incomplete address. Our address checkout checklist covers the details.
• For Buy for me, send the exact product URL, product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. A promo code is not assumed valid until the retailer confirms it.
• Keep your receipt and retailer tracking number, then declare the parcel with accurate contents and paid value.

Timing, the 50% deposit and the balance

Pre-Order and Ready Stock USA items take about 30 days from the order date. That is an estimate. Peak seasons, US store delays and customs inspections can add a few days.

Ready Stock Malaysia items are packed in 1 to 3 business days and ship to Thailand by FedEx. International parcels are usually in transit 1 to 5 working days after dispatch. Forwarded parcels by air take about 30 days as a planning estimate, so confirm departure, arrival and local delivery timing with us.

The 50% deposit is offered on Pre-Order items only. On the product page choose the colour, choose "Pay 50% deposit" and add to bag. The cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Thailand orders travel through our Malaysia hub, so the balance is due when the item arrives in Thailand. The payment link comes by email and WhatsApp, and the item ships once the balance is paid. You can follow each item in My Account, Orders, through the statuses Bought, In transit, Arrived and Delivered.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. The full terms are in our refund and returns policy.

You can cancel a Pre-Order or Ready Stock USA item any time before delivery. A 10% processing fee is deducted and payment gateway fees are not refunded. If the US store sells out before we secure your item, we refund everything paid for that item, including the deposit.

Forwarded purchases follow the US retailer’s own return rules. Sending a parcel back to the seller means a per-package handling fee plus a return label that you pay for, supplied as a PDF or JPG. Cancelling a Buy for me request is free while it is Submitted or Information needed. Once the item has been bought, the charge is USD 35 per checkout.