Shop from USA to Timor-Leste: A Practical Amaboxly Guide

To shop from USA to Timor-Leste with Amaboxly, you pick one of three routes: order an item listed in our shop, ask us to buy it for you, or buy it yourself and forward the parcel. Every route ends with a checkout total or a quote that you see before you pay.

What a delivered price to Timor-Leste is made of

Timor-Leste uses the US dollar, so the forwarding side is easy to read: our freight rates are published in USD per kg. Shop prices on amaboxly.com can be shown in USD as an estimate, but we charge in ringgit at checkout and your bank converts, so the final amount can differ slightly.

Forwarding to Timor-Leste uses our standard worldwide air freight rate, which is twice the Malaysia tier on the shipping fees page. At the 1 kg tier that is USD 36.00 x 2 = USD 72.00. At the 10 kg tier it is USD 11.50 x 2 = USD 23.00 per kg, and 10 kg x USD 23.00 = USD 230.00.

Billed weight is the higher of actual and dimensional weight. A 20 x 16 x 12 inch box gives 3,840 / 166 = 23.13 lb, or about 10.5 kg, so it bills from that figure even if the scale shows 4 kg. The calculator on that page is built for Malaysian addresses, so ask us for a Timor-Leste quote.

Three ways to shop from the USA to Timor-Leste

Order a shop listing

Items on amaboxly.com are marked Ready Stock Malaysia, Ready Stock USA or Pre-Order on every product page. You use the shop checkout, and the shop’s own price, delivery and returns policy apply. The Pre-Order category is where the 50% deposit is offered.

Ask us to buy it

Open My Account, Forwarding, and choose "Buy for me". Send the exact US product URL, product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. We review availability and eligibility, then place and pay for the retailer order after you pay the payment request. There is a small assisted-purchase fee per checkout, shown on the Buy for me page and in your payment request.

Retailer acceptance and stock are never guaranteed. If a US store has rejected your card or billing address, send the link and the error message so we can check.

Buy it yourself and forward it

Choose "I bought something" in your Forwarding account and get the complete receiving address and suite before checkout. Never ship to an incomplete address. After buying, keep the receipt and tracking number, declare the parcel with accurate contents and paid value, then review the quote before authorizing shipment. There is no Amaboxly purchase fee on this route. Our worldwide parcel forwarding page explains the service.

Checks before you pay a US store

Get a destination quote first. Routes outside Malaysia need one before buying or shipping, and a listed country does not mean every item, carrier route or postcode is accepted. Give us your full delivery address, in Dili or elsewhere in the country, so the quote matches that route.

Some goods need extra review before purchase: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items. We do not sell freight insurance and forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk.

Deposit, balance and timing through the Malaysia hub

On a Pre-Order product page, choose the colour, select "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Ready Stock items are paid in full.

Orders for Timor-Leste travel through our Malaysia hub, so the balance is due before the item leaves the Malaysia hub. The payment link comes by email and WhatsApp, and the item ships once the balance is paid.

Pre-Order and Ready Stock USA items take about 30 days from the order date. That is an estimate: peak seasons, US store delays and customs inspections can add a few days. For forwarded parcels, plan on about 30 days for air freight and confirm departure, arrival and local delivery timing with us.

Timor-Leste Customs and your declaration

Import duties, taxes and clearance charges are set by the destination country and are the buyer’s responsibility. They are not included in our prices, delivery fees or freight rates. For current rules on what you may import and what you may owe, check the guidance from Timor-Leste Customs.

The general process is the same on every route: the parcel carries a description of the goods and a declared value, and your receipt supports that value. We declare the accurate item value on shop orders, and forwarding customers must give an accurate declaration and receipt. Our tracking and declaration guide covers that step.

Our US base in New Hampshire has no general state sales tax, which can benefit eligible purchases delivered to the confirmed receiving address. It does not remove any duty or tax charged in Timor-Leste.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, carry a 10% restocking fee on the total amount paid for the order, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number and reason before sending anything back. Full terms are in the refund and returns policy.

Cancelling a Pre-Order or Ready Stock USA item before delivery costs a 10% processing fee. A Buy for me request is free to cancel while it is Submitted or Information needed. After the item has been bought, the charge is USD 35 per checkout.

For a forwarded parcel going back to the US seller, you pay a per-package handling fee plus the return label, which must be a PDF or JPG.