Amaboxly Delivery Hubs: How Orders Route from the USA

There are two Amaboxly delivery hubs: one in New Hampshire, USA, and one in Malaysia. Which hub your shop order passes through depends on where you live, and it changes when you pay a deposit balance and which courier delivers. The 30 day estimate and the order statuses are the same on both routes.

How Amaboxly delivery hubs work

Everything we sell is sourced in the USA, and we have a registered business at each end: Amaboxly LLC in New Hampshire and AMABOXLY ENTERPRISE in Malaysia. A Pre-Order item is bought from the US store after you order. A Ready Stock USA item is already bought and held at our US location.

From there, an item travels one of two ways. It either goes through our Malaysia hub, or it ships straight from our New Hampshire hub to your country. You do not need to select a route. It follows your delivery country.

Ready Stock Malaysia items work differently because they are already in our Selangor stock. They are packed in 1 to 3 business days and sent by Pos Laju, which takes about 3 to 5 business days (5 to 7 for Sabah, Sarawak and Labuan).

This guide covers items listed in our shop. Parcel forwarding and Buy for me requests for destinations outside Malaysia get a destination-specific quote before you buy or ship.

Which hub serves your region

The product page shows whether an item is Pre-Order, Ready Stock USA or Ready Stock Malaysia. Your delivery address decides the rest.

One note on the Americas: customers in the United States are served by Amaboxly Travel only, so shop orders are for delivery addresses outside the USA. If you are unsure which hub covers your country, message us on WhatsApp at +1 (603) 440-9886 before you order.

What changes: when you pay the balance

The 50% deposit is offered on Pre-Order items only. On the product page you choose the colour, choose "Pay 50% deposit" and add the item to your bag. The cart and checkout then show what you pay today and the balance due later. Ready Stock items are paid in full.

The hub decides when that balance falls due. On the Malaysia hub route, the balance is due before the item leaves the Malaysia hub. On the New Hampshire hub route, the balance is paid before the item ships from the USA.

In both cases the payment link comes by email and WhatsApp. You can pay it without logging in, or from My Account, Orders, Pay. The item ships once the balance is paid.

If you pay in full at checkout, the hub makes no difference to payment, and fully paid items ship straight away. You can see which items take a deposit in the Pre-Order category.

What changes: courier and delivery fee

Pos Laju delivers shop orders in Malaysia and Singapore. FedEx delivers to every other country. International parcels are usually in transit 1 to 5 working days after dispatch.

Delivery fees are charged per item and shown at checkout before you pay:

• Peninsular Malaysia: free by Pos Laju.
• Sabah, Sarawak and Labuan: RM21 per item, free on orders over RM 2,200.
• Singapore: RM170 per item.
• Every other country: a live quote per item shown at checkout.

Shoppers in every country we ship to can also pick optional FedEx Express in the Shipping step at checkout. It takes 3 to 5 business days and costs USD 100 per item. For more than one item, ask us on WhatsApp for a bulk quote.

Prices can display in your local currency as an estimate. We charge in ringgit at checkout and your bank converts, so the final amount can differ slightly. The country picker on our shipping fees page shows shop shipping prices in your own currency.

What stays the same: 30 days and the statuses

The timing estimate does not depend on the hub. Pre-Order items have an estimated delivery of 30 calendar days from the order date, and Ready Stock USA items take about 30 days from the order date. Peak seasons, US store delays and customs inspections can add a few days, so the date shown at checkout is an estimate and never a guarantee.

Pre-orders are usually bought within 1 to 3 business days of the order, and your first update arrives within 3 to 5 business days. After that, every item moves through the same four statuses, with a WhatsApp message at each one:

1. Bought
2. In transit (it has left the USA, and this stage includes customs clearance)
3. Arrived (it is in your country)
4. Delivered (handed to the courier with tracking)

You can follow each item in My Account, Orders, or on the order tracking page using your order number and email, with no login needed.

The sold out rule is also identical. If the US store sells out before we secure your item, we tell you by WhatsApp and email and refund everything paid for that item, including the deposit, the way you paid. Other items in the order continue. The full detail is in our shipping policy.

Customs and tax on either route

New Hampshire has no general state sales tax, which is one reason our US base is there. We explain how that works on our New Hampshire address page. It does not remove your own country’s import duties, taxes or clearance charges.

On international orders, those charges are set by the destination country and are the buyer’s responsibility. They are not included in our prices or delivery fees, whichever hub your order uses. We declare the accurate item value on customs forms, so check your customs authority’s current guidance before ordering.