Shop from USA to Japan: A Practical Amaboxly Guide

You can shop from USA to Japan with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. This guide covers what each route costs, how long it takes, and what Japan Customs expects from you as the buyer.

Three ways to shop from the USA to Japan

For a shop order, the product page shows the category and you use the normal shop checkout. Our Pre-Order listings are bought from the US store after you order.

For Buy for me, open My Account, Forwarding, and choose "Buy for me". Send the exact US product URL, the real product name, size, colour, quantity, store price, a cart or product-page screenshot and any promotion details. A promo code is not assumed valid until the retailer confirms it, and retailer acceptance and stock are never guaranteed.

For parcel forwarding, choose "I bought something" in the same place. Get the complete receiving address and suite details from us before checkout, and keep your receipt and retailer tracking number. Then declare the parcel in your account with accurate contents and paid value.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed New Hampshire receiving address. It does not remove Japan’s import duties, taxes or clearance charges.

Checks to make before you pay a US store

Japan is a route outside Malaysia, so ask for a destination-specific quote before you buy or ship. A listed country does not mean every item, carrier route or postcode is accepted. Send the product link on WhatsApp to +1 (603) 440-9886 and a real person answers within Malaysian business hours.

Some items need extra review before buying:

• batteries (installed or spare) and power banks
• liquids, aerosols and cosmetics
• magnets and anything with radio functions
• fragile glass or ceramics
• bulky household items

Prohibited items can be held and disposed of, and we may open a box when a check is needed.

We do not sell freight insurance, and forwarding terms give no loss or damage cover. Glass, ceramics and liquids travel at your risk, though you can arrange cover elsewhere.

With Buy for me, cancelling is free while the request is Submitted or Information needed. Once the item has been bought, the cancellation charge is USD 35 per checkout.

Japan Customs and your declaration

Japan Customs decides whether duty or tax applies to your parcel, and any amount due is the buyer’s responsibility. Our shop prices and delivery fees do not include it. We declare the accurate item value on customs forms.

For forwarded parcels, the declaration starts with you. Enter what is in the box and what you paid, and keep the retailer receipt to support it. Import or clearance charges for a Japan shipment are confirmed separately in your forwarding quote.

Rules change, so check Japan Customs’ current guidance for your item type before you order.

What a delivered price to Japan is made of

A shop order has three pieces: the item price, the delivery fee and any Japanese import charges. Prices can be shown in JPY as an estimate. We charge in ringgit and your bank converts, so the final yen amount can differ slightly. Delivery to Japan is a live quote per item shown at checkout before you pay, and the courier is FedEx.

A forwarded parcel is priced by weight. Japan uses our standard worldwide air-freight rate, which is twice the matching Malaysia rate card tier:

• 1 kg: USD 36.00 x 2 = USD 72.00 per kg, x 1 kg = USD 72.00
• 10 kg: USD 11.50 x 2 = USD 23.00 per kg, x 10 kg = USD 230.00

Billed weight is the higher of actual weight and dimensional weight. A box of 18 x 14 x 10 inches works out as 2,520 / 166 = 15.18 lb, and 15.18 x 0.4536 = 6.89 kg. If that box weighs 4 kg on the scale, the dimensional figure applies and it is billed on the 7 kg row.

The minimum is 1 kg per box, and there is no extra air freight packing fee on top of the weight rate. Door delivery in Japan, clearance charges and any services are confirmed in your quote. The full rate card is on our shipping fees page. Its calculator estimates Malaysia forwarding only, so ask us for a Japan figure. Rates are reviewed and may change.

Timing, the 50% deposit and the balance for Japan

Pre-Order and Ready Stock USA items take about 30 days from the order date. That is an estimate: peak seasons, US store delays and customs inspections can add a few days. Pre-orders are usually bought within 1 to 3 business days, with a first update within 3 to 5 business days.

Ready Stock Malaysia items are packed in 1 to 3 business days. International parcels are usually in transit 1 to 5 working days after dispatch. For forwarding, about 30 days is the air freight planning estimate, so confirm departure, arrival and local delivery timing with us for Japan.

The 50% deposit is offered on Pre-Order items only. On the product page, choose the colour, choose "Pay 50% deposit" and add to bag. Cart and checkout show what you pay today and the balance due later. Complete payment within 2 hours of checkout, or unavailable items are removed from the cart.

Orders for Japan go through our Malaysia hub, so the balance is due when the item arrives in Japan. The payment link comes by email and WhatsApp, and you can pay without logging in or from My Account, Orders, Pay. The item ships once the balance is paid.

Returns, cancellations and sold-out items

Shop orders can be returned within 30 days of delivery, including change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total paid for the order applies, and the cost of shipping it back to the seller from Japan is deducted from your refund. Contact us with your order number and reason before sending anything back. The full terms are in our refund and returns policy.

You can cancel a Pre-Order or Ready Stock USA item any time before delivery. A 10% processing fee is deducted and payment gateway fees are not refunded. If the US store sells out before we secure your item, we refund everything paid for that item, including the deposit.

Forwarded and Buy for me purchases follow the US retailer’s own return rules. Our guide to returning forwarded US purchases explains the return label and handling steps.