Shop from USA to Switzerland: A Practical Amaboxly Guide

You can shop from the USA to Switzerland with Amaboxly in three ways: order an item already listed in our shop, ask us to buy from a US store for you, or buy it yourself and forward the parcel. This guide explains what each route costs, how long it takes, and what Swiss customs expects.

What a delivered price in Switzerland is made of

A delivered price has up to four parts, and they differ by route.

Shop prices can be shown in CHF as an estimate. We charge in ringgit at checkout and your bank converts, so the final amount can differ slightly. Card payments work from Switzerland.

Forwarding freight is billed on the higher of actual and dimensional weight, with a 1 kg minimum per box. Dimensional weight is length x width x height in inches, divided by 166 for pounds, then multiplied by 0.4536 for kilograms. A boot box of 18 x 14 x 10 inches gives 2,520 / 166 = 15.18 lb, and 15.18 x 0.4536 = 6.89 kg. If the scale says 4 kg, the 6.89 kg figure is used.

Switzerland is one of seventeen destinations on a benchmark-based forwarding rate (a published competitor benchmark minus US$0.10 per billable kg), so the figure comes in your quote. The calculator on our shipping fees page estimates Malaysia forwarding only. The same page has a country picker showing shop shipping prices in your currency.

Three ways to shop from USA to Switzerland

An item listed in our shop

If the item is already in the Amaboxly shop, use the product page and shop checkout. Each product page shows its category: Pre-Order, Ready Stock USA or Ready Stock Malaysia.

Buy for me

When a US store rejects your Swiss card or billing address, send us the exact product link through your Forwarding account (My Account, Forwarding, choose "Buy for me"). Add the product name, size, colour, quantity, store price, a screenshot and any error message you saw.

We review availability and eligibility, then place and pay for the order after you pay the payment request. Stock and retailer acceptance are never guaranteed. The fee is shown on the Buy for me page and in your payment request. Cancelling is free while the request is Submitted or Information needed, and costs USD 35 per checkout once the item has been bought.

I bought something

If your card works at the US store, buy it yourself and use US parcel forwarding. Choose "I bought something" in your Forwarding account and get the complete receiving address and suite details before checkout. Keep the receipt and tracking number, then declare the parcel with accurate contents and paid value.

Our US base is in New Hampshire, which has no general state sales tax. That can benefit eligible purchases delivered to the confirmed receiving address. It does not remove Swiss import duties, taxes or clearance charges.

Checks to make before you buy

Ask for a Switzerland quote before you pay a US store. A listed country does not mean every item, carrier route or postcode is accepted.

Some goods need extra review first: batteries (installed or spare), power banks, liquids, aerosols, cosmetics, magnets, items with radio functions, fragile glass or ceramics, and bulky household items. A cordless drill, a bottle of perfume and a stoneware dinner set all fall into this group.

We do not sell freight insurance, and forwarding terms give no loss or damage cover, so glass, ceramics and liquids travel at your risk. You can arrange cover elsewhere. For questions, WhatsApp us at +1 (603) 440-9886.

Timing, deposit and balance for Swiss orders

Pre-Order items are bought from the US store after you order, usually within 1 to 3 business days, with estimated delivery 30 calendar days from the order date. Ready Stock USA items are already at our US location and take about 30 days from the order date. Peak seasons, US store delays and customs inspections can add a few days, so treat the checkout date as an estimate.

A 50% deposit is offered on Pre-Order items only. On the product page, choose the colour, choose "Pay 50% deposit" and add to bag. Checkout shows what you pay today and the balance due later.

Orders for Europe ship straight from our New Hampshire hub, so Swiss customers pay the balance before the item ships from the USA. The payment link arrives by email and WhatsApp. If the US store sells out before we secure your item, we refund everything paid for it, including the deposit.

For forwarded parcels, our general planning estimate for air freight is about 30 days. Confirm timing for the Swiss route with us.

Swiss customs basics

The Swiss customs authority is the Federal Office for Customs and Border Security. Any duty, import tax or clearance charge is set by Switzerland, is the buyer’s responsibility, and is not included in our prices or delivery fees.

Clearance generally rests on a declared value, a clear description and a receipt. We declare the accurate item value on customs forms for shop orders, and forwarding needs an accurate declaration and receipt from you. We do not quote Swiss thresholds or rates, so check the authority’s current guidance before you buy.

Returns and cancellations

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund. Contact us with your order number first. Full terms are on our refund and returns page.

A Pre-Order or Ready Stock USA item can be cancelled any time before delivery, with a 10% processing fee deducted.

For a forwarded parcel going back to the US seller, there is a per-package handling fee plus the return label, which you pay. The label must be a PDF or JPG. See our returns guide for forwarded US purchases.