Amaboxly Singapore Delivery: Per-Item Fees, FedEx and Timing

Amaboxly Singapore delivery for shop orders costs RM170 per item on the standard service, and the fee is shown at checkout before you pay. FedEx Express is available as an option at USD 100 per item. Pre-Order and Ready Stock USA items take about 30 days from the order date, and any customs charges in Singapore are the buyer’s responsibility.

Amaboxly Singapore delivery fees for shop orders

Delivery on shop orders is charged per item, so the fee scales with the number of items in your bag. Two items to Singapore on the standard service come to RM170 x 2 = RM340. Three items come to RM170 x 3 = RM510.

We charge in ringgit at checkout and your bank converts the amount, so the figure on your statement can differ slightly from any estimate. The shipping fees page has a country picker that shows shop shipping prices in your own currency as an estimate.

Card payments work from Singapore. FPX online banking is only for Malaysian billing addresses. Payment has to be completed within 2 hours of checkout, and after that unavailable items are removed from the cart.

FedEx Express to Singapore

FedEx Express is optional for Singapore orders. It is listed at 3 to 5 business days and USD 100 per item, and you select it in the Shipping step at checkout.

If you want express for more than one item, message us on WhatsApp at +1 (603) 440-9886 before you pay and ask for a bulk quote. A real person answers within Malaysian business hours.

WhatsApp is also the place to ask how express fits a Pre-Order item, because that item still has to be bought from the US store after you order. We would sooner confirm the timing for your item than have you assume it.

Timing for each stock category

Every product page shows one of three categories, and the category decides how long your order takes.

International parcels are usually in transit 1 to 5 working days after dispatch. Pre-Order items are usually bought within 1 to 3 business days of the order, and you get a first update within 3 to 5 business days.

Peak seasons, US store delays and customs inspections can add a few days. The date at checkout is an estimate and we cannot guarantee it. Our shipping policy has the full details.

Each item moves through four statuses, and we send a WhatsApp at each one:

• Bought: we have bought the item.
• In transit: it has left the USA (this stage includes customs clearance).
• Arrived: it is in your country.
• Delivered: it has been handed to the courier with tracking.

You can follow every item in My Account, Orders, or on the order tracking page with your order number and email, with no login needed.

Paying the 50% deposit and the balance on arrival

The 50% deposit is offered on Pre-Order items only. On the product page, choose the colour, choose "Pay 50% deposit" and add the item to your bag. The cart and checkout show what you pay today and the balance due later.

Singapore orders go through our Malaysia hub, so the balance is due when the item arrives in Singapore. The payment link comes by email and WhatsApp. You can pay without logging in, or from My Account, Orders, Pay.

The item ships once the balance is paid, so a quick payment keeps things moving. Fully paid items ship straight away. Ready Stock items are always paid in full at checkout.

If the US store sells out before we secure your item, we tell you by WhatsApp and email and refund everything you paid for that item, including the deposit, the way you paid. Other items in the order continue as normal, and you can ask on WhatsApp to swap for another style.

Customs, duties and taxes in Singapore

Customs, duties and taxes on international orders are set by the destination country. They are the buyer’s responsibility and are not included in our prices or delivery fees.

We declare the accurate item value on customs forms. Whether a charge applies to your parcel, and how much, is decided by Singapore’s customs authority, so check its current guidance before you order.

Our New Hampshire buying base has no general state sales tax, which can help on the US side of a purchase. It does not remove any import duty, tax or clearance charge in Singapore.

Returns and cancellations from Singapore

Shop orders can be returned within 30 days of delivery, including for change of mind. Change-of-mind returns must be in new condition, a 10% restocking fee of the total amount paid for the order applies, and the cost of shipping it back to the seller is deducted from your refund.

Shipping fees are non-refundable unless the return is due to our error. Report a damaged item immediately on receipt, with photos of the item and the packaging. Contact us with your order number and reason before sending anything back, and read the refund and returns policy first.

You can cancel a Pre-Order or Ready Stock USA item any time before delivery. A 10% processing fee is deducted and payment gateway fees are not refunded. The rest, including the deposit, goes back the way you paid.

Shop delivery and forwarding are priced differently

The RM170 per item fee applies only to items listed in the Amaboxly shop. If you buy from a US retailer yourself, or ask us to buy through Buy for me, the parcel travels as forwarding and is billed by weight.

Forwarding to Singapore needs a destination-specific quote before you buy or ship. Our USA to Singapore forwarding page explains how that works. For anything it does not answer, use the contact page or WhatsApp.